District Sales Manager
Company: Sysco
Location: Boston
Posted on: March 19, 2025
Job Description:
District Sales Manager at Sysco summary:
The District Sales Manager leads and strategizes the sales efforts
of Territory Managers to maximize profitability and growth in
assigned districts. They establish sales quotas, coach team
members, and ensure high levels of customer satisfaction through
account management and training initiatives. With a focus on team
development and performance, the DSM collaborates with various
departments to enhance sales results and client acquisitions.
JOB SUMMARYThe District Sales Manager (DSM) provides leadership,
strategic planning and monitors all sales activities of Territory
Managers (TMs) for assigned districts to ensure the team achieves
maximum profitability and growth in line with the Company's vision
and goals. The DSM establishes and jointly builds strategic plans
with Regional Sales Vice President to increase sales revenues from
current clients and new client acquisitions.RESPONSIBILITIES
- Establish sales objectives by forecasting and developing annual
sales quotas for districts and territories.
- Work closely with TMs (territory managers) to project expected
sales volume and profit for existing and new properties.
- Ensure that plans are followed by TMs (territory managers) to
ensure all goals are met.
- Assign and/or reassign accounts as necessary.
- Spearhead the recruitment, motivation, development of TMs
(territory managers) for the assigned district and instill a
culture of accountability, performance-based management, teamwork,
and other best practices to achieve the goals of the
organization.
- Monitor, evaluate and provide feedback to TMs (territory
managers) on progress towards goals.
- Coach and develop TMs (territory managers) in balancing the
delivery of high productivity, quality and customer service.
- Participate in staff selection, performance and compensation
evaluations, corrective action and terminations, as necessary.
- Promote continuous training and development of associates.
- Lead and facilitate change management in support of
organizational goals.
- Consult with Human Resources Department as appropriate.
- Work directly with the TMs (territory managers) and customers
in the field by assisting on sales calls while providing
constructive feedback to further develop the skill sets of each TMs
(territory managers).
- Oversee training and educational programs for TMs (territory
managers).
- Participate in major client presentations and discussions to
ensure best in class customer service.
- Work with all operating divisions that support the sales
organization to create and ensure a collaborative work
environment.
- Increase sales through account penetration by analyzing current
sales and volume, planning sales calls and following up.
- Utilize product knowledge, ROI and analytical research tools
(i.e., Phocas, GForce, and Salesforce.com) and sales training
resources to effectively target new prospects and
opportunities.
- Maintain, build, and expand customer relationships.
- Regularly interact and communicate with various internal
departments to provide vital information that may be necessary for
servicing the customer. This may include advance notification to
Merchandising changes, increased or decreased product movement, new
business, changes in proprietary product or other related
information.
- Provide advance notification to Operations about new customers
or any other changes that may affect customer orders or
delivery.
- Continuously monitor assigned accounts and take corrective
action, as needed, to maintain and improve overall customer
satisfaction.
- Immediately notify the management team if an existing account
is in jeopardy of discontinuing service or issues remain unresolved
regardless of attempts to correct the situation.
- Work with accounts receivable to ensure customers pay invoices
within agreed-upon terms.QUALIFICATIONSEducation
- Bachelor's degree in Sales, Marketing or BusinessExperience
- 3 - 5 years of sales management experience in the B2B market
segment preferred.
- 2 - 3 years of field sales experience
- Experience in managing a remote sales team is
preferred.Professional Skills
- Excellent communication (verbal and written), interpersonal and
professional interactive skills are necessary to perform at a high
degree of proficiency.
- Ability to communicate clearly through email and
telephone.
- Ability to effectively present information and respond to
questions from clients, management and associates.
- Capable of working with others proactively and
constructively.
- Strong leadership skills, including the ability to mentor and
develop individuals and teams.
- Able to engage and lead team discussions and meetings.
- Understand team dynamics and works well within a team
structure.
- Collaborative management style.
- Delegates responsibilities effectively.
- Recognizes and acknowledges the value others bring to the
organization.
- Exhibits a high level of trust and accountability.
- Excellent listening, presentation, negotiation, and closing
skills.
- Strong understanding of financial concepts, including pricing
and forecasting.
- Respond promptly to customer needs.
- Solicit customer feedback to improve service.
- Respond promptly to requests for service and assistance as
needed.
- Ability to prioritize and manage multiple
priorities/deadlines.
- Uses time effectively.
- Identifies and resolves problems promptly.
- Gathers and analyzes information skillfully.
- Develops alternative solutions.
- Displays willingness to make decisions.
- Exhibits sound and accurate judgment.
- Makes timely decisions.
- Tactfully approaches others.
- Reacts well under pressure.
- Accepts responsibility for your actions.
- Follows through on commitments.
- Goal-oriented and driven self-starter who can work
independently within a team environment and strives to the
best.
- Computer literacy includes maintaining a customer database,
internet navigation and use of MS Office (Word, Excel, PowerPoint,
Access, and Outlook).
- Familiarity with Phocas, Gforce, Box, Salesforce.com and
PeopleSoft a plus.Physical Demands
- Regularly required to sit, stand, walk and use hands and
fingers to operate a computer keyboard, mouse, and telephone to
talk and hear.
- Frequently required to sit and reach with hands and arms.
- Must occasionally lift and/or move up to 20 pounds.Work
Environment
- Depending on the assigned territory, the district sales manager
may work in a normal office environment or work from a remote
home-based office.
- The noise level in the work environment is usually
moderate.
- This management position demands travel to and from Territory
Managers, customers and prospects in the assigned region as
needed.
- There is overnight travel required as deemed necessary and
specifically pertains to company events, district meetings,
training sessions, vendor fairs, and client appointments.
- May be required to utilize personal vehicles for business
travel that may result in long periods of sitting.
- Must maintain a valid driver's license with a driving record
that meets company minimum standards for travel throughout the
assigned district to service customers and call upon
prospects.
- If working remote, you must have required software to ensure
timely communications and have a dedicated workspace free of any
distractions and participate in customer or conference calls in a
business-friendly environment.
- This position may require evening and weekend work depending on
customer needs.
Keywords:
District Sales Manager, Sales Management, B2B Sales, Team
Leadership, Strategic Planning, Sales Training, Customer
Satisfaction, Account Management, Performance Management, Sales
Strategy
Keywords: Sysco, Boston , District Sales Manager, Executive , Boston, Massachusetts
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