Data and Research Manager

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: March 25, 2025

Job Description:

An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Data and Research Manager (250002ZV)EOHLC is seeking a Data and Research Manager in the Executive Office!AGENCY MISSION:The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities.Overview of Role (not all-inclusive)The Data and Research Manager works across all divisions of EOHLC to enable data-driven policymaking, support effective program implementation, and facilitate informed public engagement and deliberation about housing issues. This work entails development of modern data systems and practices within EOHLC; improving external access to insightful EOHLC datasets; and creating new information resources and insights through data collection, standardization, and research. This is an ideal position for someone with strong technical skills, ability to juggle multiple priorities.Duties and Responsibilities (not all-inclusive)

• Data systems, practices, and culture: Help build sustainable, transparent, and efficient data systems at EOHLC. Work across the agency to help replace outdated software applications with modern systems and data governance practices. Participate in teams of analysts, program staff, IT, and contractors tasked with building new data warehouses, pipelines, documentation, and data products. Gather input from colleagues and coordinate with technical staff to ensure that application discovery and implementation are meeting programmatic and policy needs. Foster a stronger data culture and create communication channels for staff across EOHLC to share best practices, insight, and accomplishments.
• Data analysis, research, and strategic initiatives: Conduct quantitative analysis of available datasets to inform planning, policy implementation, and communication efforts. Respond to on-demand data requests from EOHLC leadership and colleagues. Support the acquisition or development of new datasets and data resources on topics of concern and integrate these datasets into the agency's infrastructure. Provide oversight of consultants and interns conducting data collection, cleaning, or transformation. Conduct literature research on topics of interest to EOHLC Leadership and draft memos or research briefs that provide insight relevant to program implementation and policy design.
• Data visualization and dashboard management: Build, maintain, and improve dynamic data visualizations in Tableau. Create multifaceted, public-facing data dashboards on a wide variety of topics relevant to the Statewide Housing Plan Needs Assessment and Strategies. Maintain, improve, and streamline the Secretariat-wide dashboard on program outputs/outcomes through engagement with program staff and development of scripted ETL processes, data visualization in Tableau, and user research to identify high- and low-priority KPIs to be included on the dashboard. This work entails taking unwieldy datasets, identifying, transforming, and/or creating key metrics, then visualizing that data in a meaningful way.Work is performed in a fast-paced environment with competing and shifting priorities; ability to recognize which tasks to prioritize is key as is ability to pivot tasks as new priorities arise. Developing "right-sized" tools and strategies that can scale depending on available resources and future needs.Preferred Qualifications
• Proficiency in one or more of the following: Python, R, SQL
• Experience with data management, transformation, ETL automation, and analysis.
• Demonstrated experience building dynamic visualizations in Tableau using large datasets and/or multiple data sources.
• Experience working in the public sector or with public sector partners focused on policy issues.
• Familiarity with the key housing issues facing Massachusetts, as outlined in EOHLC's statewide housing plan A Home for Everyone.
• Formal training in statistics or strong statistical background.
• Knowledge of basic Tableau Server administrative tasks to manage publishing and access privileges.
• Ability to work effectively independently with little supervision and collaboratively in a team setting.
• Ability to provide guidance to diverse groups of colleagues and elicit support and cooperation.
• Excellent written and oral communication skills. Demonstrated ability to translate technical results into findings that are relevant to public policy issues. Ability to determine the applicability of data, draw conclusions, deliver comprehensible findings to a non-technical audience, and make appropriate recommendations to senior EOHLC staff.COMMENTS:Please upload resume and cover letter.This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division's Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.PRE-OFFER PROCESS:A background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.QualificationsMINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.Substitutions:
• A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
• A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
• A Graduate degree in a related field may be substituted for three (3) years of the required experience.
• A Doctorate degree in a related field may be substituted for four (4) years of the required experience.When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.Primary LocationJobJob:Administrative ServicesAgencyAgency:Exec Office of Housing and Livable CommunitiesScheduleSchedule:Full-timeShiftShift:DayJob PostingJob Posting:Mar 21, 2025, 3:16:46 PMNumber of OpeningsNumber of Openings:1SalarySalary:84,281.57 - 129,701.85 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Jessica Molina - 8572480160Bargaining Unit: M99-Managers (EXE)Confidential: NoPotentially Eligible for a Hybrid Work Schedule: Yes
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