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Process Automation Specialist arrow_right_alt

Company: Rocket Alumni Solutions Inc.
Location: Boston
Posted on: April 1, 2025

Job Description:

Rocket Alumni Solutions provides web-based touchscreen software for community recognition.Goal: Impact student outcomes at scale.Clients: 600+ high schools and colleges.Who: A highly motivated team of doers looking to make a large impact.Ideal candidates are looking to make an immediate impact, rapidly learn, and grow with the business.We are seeking top-performing individuals who can demonstrate they have been the top performer in their previous roles through provided metrics or portfolios.Process Automation SpecialistLocation: In-PersonSalary: $90k+Job DescriptionPosted on: January 24, 2025About Rocket Alumni SolutionsRocket Alumni Solutions builds interactive recognition software used by schools, nonprofits, and community organizations. We've rapidly scaled to $2.4M ARR and aim for $5M in 2025. Our team is searching for a highly capable Process Optimization Specialist who can leverage technology to streamline our workflows and help us operate at maximum efficiency.Role OverviewAs our Process Optimization Specialist, you'll collaborate with every department-Product, Design, Customer Success, Marketing, and Sales-to automate manual tasks, eliminate process bottlenecks, and ensure data flows seamlessly between systems. You'll be our go-to person for implementing automation tools, creating custom integrations, and building internal scripts that enable the team to work faster and smarter.Key Responsibilities:

  • Process Automation & Integration: Identify repetitive tasks and integrate tools like Zapier, Integromat, or custom APIs to automate workflows across CRMs, project management platforms, and data repositories.
  • Database Management: Understand basic database principles (SQL or NoSQL) to query, clean, and maintain data integrity across the company's tech stack (e.g., CRM, analytics platform, etc.).
  • Workflow Analysis: Conduct deep dives into departmental processes, highlighting inefficiencies and suggesting improvements that save time and resources.
  • Cross-Functional Collaboration: Work closely with leadership and team leads to align process changes with strategic goals.
  • Continuous Monitoring: Track the impact of automated workflows, measure time savings, and iterate on improvements using data-driven insights.Requirements
    • 3+ years experience in operations, process improvement, or related roles
    • Proven track record automating workflows using Zapier, Integromat, or similar platforms
    • Basic knowledge of databases and queries (SQL or NoSQL)
    • Detail-oriented, capable of mapping complex processes with clarity
    • Excellent problem-solving skills and a proactive approach to identifying automation opportunitiesTo ApplyPlease email chase@rocketalumnisolutions.com and mitch@rocketalumnisolutions.com with:
      • Examples of automated workflows or systems you've built
      • Any metrics showcasing time savings, cost reduction, or efficiency gains
      • A brief summary of your technical skill set (coding languages, integration tools, database knowledge)We can't wait to see how your process optimization expertise will help us achieve our ambitious growth targets!
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Keywords: Rocket Alumni Solutions Inc., Boston , Process Automation Specialist arrow_right_alt, Other , Boston, Massachusetts

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