Retail Food Service Manager - Starbucks

Company: Aramark
Location: Boston
Posted on: March 29, 2025

Job Description:

Requisition #: 567010Location:Boston, MA, US, 02115Job DescriptionAramark Healthcare+ is seeking candidates for a Retail Food Service Manager position to oversee retail dining operations at Boston Children's Hospital, located in Boston, MA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.Job Responsibilities

• Manage Front of House (Cafeteria, Starbucks and catering) dining operations.
• Develop and implement retail services plan to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.
• Manage marketing, merchandising and cash handling procedures.
• Ensure that requirements for appropriate sanitation and safety levels in respective areas are met.
• Maintain effective client and customer rapport for mutually beneficial business relationships.
• Drive customer service and track and respond to survey results.
• Directly supervise two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases.
• Assist in location forecast and accounting; track sales trends and drive sales.
• Implement specials and LTOs and coordinate pop up restaurants, Fooda, etc.At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications
• Bachelor's degree or equivalent experience.
• 1+ years of Retail Food Service Management experience required.
• Experience with marketing, merchandising and cash handling required.
• Strong customer service and computer skills required.
• Must be able to work a flexible schedule including evenings and weekends as needed.
• NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.About AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
  #J-18808-Ljbffr

Keywords: Aramark, Boston , Retail Food Service Manager - Starbucks, Hospitality & Tourism , Boston, Massachusetts