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Outreach/Outpatient Phlebotomy Specialist (per diem)

Company: South Shore Health
Location: Rockland
Posted on: April 2, 2025

Job Description:

Job Description SummaryPrimarily functions as Phlebotomy trainer. Able to perform waived technical testing (as required) in areas including SSMC Laboratory and off-site services.Job DescriptionESSENTIAL FUNCTIONS1 - Performs phlebotomy (venipuncture, fingerstick, and heelstick) according to established procedure of South Shore Hospital.a) Responsible for training all interns and colleagues and verifying ongoing competency b) Performs venipuncture using correct technique and with minimal discomfort to the patient.c) Performs fingerstick procedures with correct technique and when unable to obtain specimen by venipuncture.d) Performs heelstick on babies with correct technique.e) Active knowledge of collection of Newborn screen heel stick.2 - Identifies patients and properly labels specimen tubes.a) Identifies patient by verifying (at least) 2 unique identifiersb) Labels all specimen tubes following established procedure:c) All label printing and application to tubes is to be done with patient presentd) Demonstrates knowledge of special procedures i.e. Lactic Acid, Genetic testing, and specialty lab requests etc. e) Maintains current knowledge of methods for blood, urine, stool, fluid and culture collections and explains specimen collection protocols to patients, nurses and physicians as required. f) Evaluation of technique by direct observation. g) Demonstrates proper technique to provide standard of care. This includes selecting the appropriate equipment prior to collection; i.e. tubes, supplies, verifying orders, proper patient preparation (site selection, order of draw), proper technique, following standard precautions and proper disposal of supplies according to facility policy. 3 - Determines priority of STAT draws. Ensures timely transport of all patient specimens to lab for testing.a) Prioritizes STAT requests. Draws STATs within 10-15 minutes of request.b) Ensures that STATs are allocated to appropriate testing locationc) Arrange STAT courier service (where applicable)4 - Nasopharyngeal Swab Collectiona) Responsible for training and on-going competency related to procedureb) Active knowledge of collection procedure for infant and adult patientsc) Appropriate patient instruction and description of procedured) Appropriate selection of media and exhibits solid exhibition of collection.e) Pertussis collection- appropriate collection and completion of state paperwork. 5 - Covid, FLU and Strep Collectiona) Responsible for training and ongoing competencyb) Appropriate patient identification and instruction.c) Appropriately selects media needed for collection.d) Performs collection consistent with standardized procedure 6 - EKG: Performance of Electrocardiogramsa) Responsible for training colleagues in all facets of EKG'sb) Consistently adheres to the established protocol for patient identification using two patient identifiers when performing EKG function.c) Enter all patient demographics into EKG cart.d) Introduce self, explain procedure to patient, check patient ID.e) Apply 4 limb leads and 6 precordial leads according to standardized placement.f) Collect 12 seconds of data and insure that tracing is complete and good quality.g) Print EKG; verifying transmissionh) Determine necessity to deliver based on established critical action values 7 - Mobile Holter Monitorsa) Responsible for the education of colleagues in setup and retrieval of datab) Initialize data into Holter Software system.c) Perform appropriate patient identification, explain procedure.d) Apply leads consistent with standardized placement- verify tracing quality.e) Upon patient return, remove leads, collect diary.f) Upload and transmit data into Holter Software system.8 - Ambulatory Blood Pressure Monitorsa) Responsible for the training of colleagues in setup, retrieval of data and, any troubleshootingb) Initialize data into Welch-Allyn monitor software.c) Appropriate patient identification, explanation of procedure.d) Appropriate fitment of blood pressure cuff and perform test measurement.e) Upon return remove monitor, collect diary.f) Upload data into Welch-Allyn softwareg) Able to troubleshoot, problem solve 9 - Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May be required to do work of lesser responsibility when the workload of the department so requires.10 - Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department.11 - Follows all organizational and department or unit policies and procedures. 12 - Will function as a receptionist, greet patients, and answer phones a) Responsible for the training and on-going competency of all colleagues in all facets related to data entry, lab order handling and patient receptionb) Is courteous and friendly to patients.c) Answers phones in a prompt and courteous manner and by stating name and department.d) Determine orders that need to be collected based on established criteria.e) Place external/outside orders, verifying appropriate diagnosis code, patient information, provider signature.f) Identifies patients by unique identifiers.13. Primary responsibility; training of new employees and student interns at SSMC in the performance of phlebotomy duties.a) Directly responsible for the training of new employees under guidance of Supervisorb) Responsible in training of departmental procedures.c) Acts as a resource to new employees.d) Technologically able to setup new colleague's user settingse) Performs semi and annual competenciesf) Maintains documentation related to training and competencies14 - Helps co-workers when needed and communicates with laboratory departments when needed to ensure an orderly workflow.a) Assists co-workers with blood-drawing procedures utilizing educational measures to ensure learning experiencesb) Informs Supervisor of problems in obtaining specimens for any reason.15 - Maintain offsite logsa) Accurately documents refrigerator/freezer/room tempsb) Notifies supervisor of temperature deviationsc) Accurately and consistently documents/maintains shift report/task schedule16 - Electronic proficiencya) Performs order entry with no errors.b) Able to navigate through various software platforms c) Scans documents to medical records verifying unique patient identifiers.d) Is receptive to technological solutions to work processes and practices.17 - Specimen Processinga) Appropriately identifies special processing needsb) Creates packing lists destination appropriatec) Follows all infection and exposure control guidelines, minimizing riskd) Appropriate maintenance / lubricating of centrifuge carrierse) Commnication with other sites/ couriers to facilitate testing in a timely mannerf) Demonstrates organizational skills by prioritizing collection requests and reconciling the pending list and properly processing STAT specimens.18 - Quality Assurance a) Under the guidance of Supervisor, performs monthly QM b) Reports issues to Supervisor c) Re-educates colleagues when issues identified19 - Performs Waived Point of Care (POC) testinga) Performs QC based on established protocolsb) Able to perform testing for urine dip and urine HCGc) Maintain logs related to testing 20 - Safety Awareness - Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment as stated in the Safety Management Program Manual, Infection Control Manual and Phlebotomy Policies & Procedure Manual. The employee can identify the Hospital Safety Officer.a) Consistently adheres to established Laboratory and Hospital policies for Universal Precautions and Safety Procedures.b) When handling blood/and or body fluids, Personal Protective Equipment (PPE) will be utilized in order to minimize exposure to infectious diseases.c) Disinfects & cleans work area at the beginning and end of each shift and, as needed throughout shiftd) Knows where to find Material Safety Data Sheets (MSDS) for any item used in job performance.e) Able to communicate knowledge regarding rapid response, fire safety and established codes JOB REQUIREMENTSMinimum Education - PreferredHigh School Diploma or EquivalentMinimum Work ExperienceMinimum 2 years phlebotomy exp. (1 year minimum with South Shore Health lab) Required additional Knowledge and Abilities Phlebotomy certification preferred. Completion of accredited phlebotomy training program preferred.

Keywords: South Shore Health, Boston , Outreach/Outpatient Phlebotomy Specialist (per diem), Healthcare , Rockland, Massachusetts

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