Director of Administration for Protective Operations and Clinical Support

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: March 26, 2025

Job Description:

An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Director of Administration for Protective Operations and Clinical Support (250002F1)The Department of Children and Families (DCF) is seeking a positive, effective professional to fill the role of Director of Administration for Protective Operations and Clinical Support. The selected candidate will report to the Deputy Commissioner for Protective Operations and support the needs of the Deputy Commissioner for Clinical Services and Support. The Director of Administration for Protective Operations and Clinical Support will oversee and direct all administrative activities within those two divisions. The role also supports the regional and area offices by participating in continuous quality improvement (CQI) activities, reviewing and producing caseload management data reports, and assisting regions in managing their services and administrative budgets. The Director represents the Deputy Commissioners in various liaison roles both internal and external to the DCF.Duties and Responsibilities:

• Develop strategies, objectives, and systems to oversee the management of the Divisions' budgets and review and approve provider invoices for payment.
• Oversee the Department's Employee Assistance Program (EAP) and the Department's Alternative Work Options Program (AWOP).
• Coordinate the development of procurements that fall under the purview of protective operations.
• Provide support to the field by participating in continuous quality improvement (CQI) activities.
• Assist regional and area management teams to manage their services and administrative budgets.
• Represent the Deputy Commissioner for Protective Operations in various liaison roles.
• Support other Deputy Commissioners in various administrative activities.
• Directly supervise Program Coordinator I Staff.
• Other duties as assigned.Preferred Qualifications:
  • Knowledge of public child welfare system.
  • Knowledge of service delivery and program development.
  • Knowledge of Continuous Quality Improvement processes.
  • Knowledge of procurement policies, procedures, and contract management.
  • Knowledge of budget management and ability to allocate resources according to need.
  • Ability to formulate and interpret agency objectives, policies, and procedures.
  • Ability to demonstrate leadership.
  • Skill in managing complex systems.
  • Skill in evaluating programs.
  • Ability to work independently and collaboratively.
  • Proficiency with Microsoft Office products including Word, Excel, and Outlook and other PC based software.TO APPLY: Please upload both Resume and Cover Letter for this position when applying.About the Department of Children and Families:The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care, and education.DCF works toward establishing the safety, permanency, and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship, or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning.A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published
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Keywords: Commonwealth of Massachusetts, Boston , Director of Administration for Protective Operations and Clinical Support, Executive , Boston, Massachusetts