Customer Service Representative

Company: Two Men and a Truck
Location: Stoughton
Posted on: April 3, 2025

Job Description:

Customer Service Representatives earn $50,000 - $60,000 annually based on performance and ability to close the sale!

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!

WHAT WE OFFER

* Base pay + commission + bonuses!
* All inbound sales leads - NO COLD CALLING!
* Ongoing professional development, plus hands-on training prepares you for on-going success!
* 120 hours of PTO yearly and awarded on day one of hire
* 6 Paid Holidays
* 3 earned sick days
* Health Care is paid 50% by employer
* Dental and Vision is available at group discounts
* 401k plan depending on profit of the store
* We are a fun and supportive TEAM environment - come check us out!

SCHEDULE

* Hours will be Monday-Friday from 8:30am-5pm and every other Saturday from 8am-noon.
* This is a Full-Time Position

RESPONSIBILITIES

* Provide outstanding customer service on all calls and online inquiries.
* Recommend moving services and products based on cost, availability, and customer specifications.
* Input information into internal proprietary move software to provide accurate moving estimates and schedule moves.
* Calmly handle customer concerns always displaying professionalism.
* Prepare move-related documents as necessary.

WHO WE'RE LOOKING FOR

* A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
* Excellent customer service skills (friendly, courteous and helpful).
* Effective listening and communication skills.
* Must be motivated by exceeding goals.
* Exceptional organizational and time management skills.
* Ability to analyze and solve problems effectively.
* Accurate; consistent attention to detail.
* Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale.
* Able to adapt quickly to changing priorities.
* Strong team player who works productively with a wide range of people and personalities.
* Basic computer and keyboarding skills.
* Must be willing to submit to pre-employment background check and drug screen.

ABOUT THE EMPLOYER

Here at TWO MEN AND A TRUCK, our culture is important, which is why we are proud to be an Equal Opportunity Employer and seek out people with different backgrounds and experiences to join our team.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Stoughton, Massachusetts. The employer at this location is AN3 Boston, LLC.

Keywords: Two Men and a Truck, Boston , Customer Service Representative, Sales , Stoughton, Massachusetts