Professional Services Implementation Consultant Boston, United States

Company: AMCS Group
Location: Boston
Posted on: April 6, 2025

Job Description:

Sustainability that means businessWho we are:Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.What we do:Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.Our people:AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving, and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues, and our community that creates a working environment that fosters openness, collaboration, and creativity.Key Responsibilities

• Lead clients through Discovery workshop structured sessions, both in-person and remotely.
• This role works closely with customers and internal AMCS teams to successfully deploy AMCS solutions, maximize customer ROI and efficiency, and minimize risk.
• Analyze, validate, and transform customer business processes and needs into functional and design specifications, influence change where necessary.
• Responsible for understanding, comprehending, and supporting the scope of the project and can effectively communicate to both the client and PM when an out-of-scope item arises.
• Guide and support customers through every stage of the implementation and post go-live.
• Ensure a successful transition of new customers to the AMCS Global Support team.
• Install, test, document, and train customer super users and IT personnel on AMCS solutions.
• Strong client negotiation and persuasion skills to educate and steer clients to best fit solutions.
• Provide technical leadership throughout the project for the client and as an advisor to the Project Manager.
• Responsible for providing best practice recommendations to clients for the workstreams in scope effectively.
• Partner with project manager to contribute and collaborate on scope and identify scope creep that may occur.
• Must possess critical thinking skills that meet both client business objectives and system requirements.
• Identify and implement improvements on implementation processes, documents, tools, reports, etc.Desired Skills and Abilities
• Strong facilitation skills to lead clients through both training and Discovery sessions.
• 4-6 years of hands-on implementation experience with Azure hosted enterprise applications.
• Drive consultative and collaborative sessions within the internal team and with the client.
• Proficiency in financial and accounting principles as well as transport and logistics operations would be beneficial.
• Clear and professional presentation and demonstration skills.
• Persuade and influence the client to drive long-term program success.
• Strong facilitation skills.
• Ability to deliver end user training.
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Keywords: AMCS Group, Boston , Professional Services Implementation Consultant Boston, United States, Professions , Boston, Massachusetts