Recovery Support Worker- 2nd Shift - Cynthia Day Family Center

Company: Harbor Care
Location: Nashua
Posted on: April 23, 2025

Job Description:

Job Summary:

Harbor Care is seeking a Recovery Support Worker to provide guidance, assistance and supportive services to individuals and families who are experiencing co-occurring (mental health and substance use disorders) issues. The successful candidate will be familiar with recovery-oriented systems of care.

$1,500 Sign On Bonus

About Harbor Care:

Harbor Care is an innovative health and human services non-profit organization that provides housing, healthcare, behavioral health, addiction treatment, and more in collaboration with many community partners. Our programs focus on Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as medical, dental, behavioral health, substance use treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Benefits:

At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life's challenges.

Federally Qualified Health Centers (FQHCs):

As Harbor Care transitions under the FQHCs umbrella, our Clinicians will have the opportunity to participate in the wonderful Student Loan Repayment Program called the National Health Services Corps (NHSC). This is one of the many great benefits of working at Harbor Care. For more information about this Program, please cut and paste the link into your browser. https://nhsc.hrsa.gov/loan-repayment/nhsc-loan-repayment-program.html

Our Mission:

Our mission is to provide vital services, including housing and healthcare to all in our communities needing assistance.

Our Vision:

Our vision is one where everyone gets to live safe, stable, and healthy lives, filled with purpose, respect, and dignity.

Basic Qualifications:

* High School Diploma or equivalent
* Recovery Support Worker Certification (eligible or in process within one-year of employment)
* Required Minimum of 1-year experience in a related field such as Mental Health or substance use disorders
* Ability to pass Medicine Administration Training
* Computer skills, including proficient typing skills
* Valid Driver's license.

Preferred Qualifications:

* Two-years or more of college-level coursework or post-secondary school certifications in applicable field
* Certified Recovery Support Worker (CRSW)
* Experience working in a residential substance-use treatment facility
* Experience using an Electronic Health Record (EHR); AthenaPractice preferred
* Candidate should possess sound judgment and excellent boundary skills.

Knowledge, Skills and Abilities:

* Knowledge of major mental illnesses and appropriate treatment interventions
* Knowledge, understanding and application of appropriate treatment interventions and ethical standards
* Knowledge of Health Insurance Portability and Accountability Act
* Knowledge of 12-core functions
* Exhibits strong leadership skills
* Takes direction well and has good follow through
* Exhibits initiative
* Strong written and verbal communication skills
* Strong organizational and time management skills
* Exhibits decision making and crisis management skills
* Must have knowledge of Microsoft Office and computer skills
* Experience with culturally and clinically diverse populations
* Experience and supportive of evidence-based treatment modalities, including Recovery Oriented Systems of Care, Medication Assisted Treatment and community recovery support programs
* Physical requirements include ability to extend hand(s) and arm(s) in any direction; pick, pinch, type or otherwise work primarily with fingers
* Ability to express or exchange ideas by means of the spoken word
* Ability to interface well with others
* Ability to perform repetitive or routine duties working from detailed instructions and under standard procedures. Requires making decisions.
* Ability to work with frequent interruptions and respond appropriately to unexpected situations.
* Ability to assist consumers in accessing community services (transporting to other agencies, etc.)

Essential Duties and Responsibilities:

* Provide direct client services, including facilitation of recovery support groups, engaging with clients to develop trusting relationships to enhance successful substance abuse outcomes, supervising self-administration of medications, completing random urinalysis or oral swabs, transportation to appointments or community events, completing room searches and searching residents upon return to the site
* Ensure safety and well-fare of all residents and clients
* Follow appropriate procedures for emergency response
* Notify on-call manager immediately of any urgent/emergent issues or incidents
* Treats all residents and colleagues in a positive and professional manner
* Primary functions include activities in which incumbent must convey detailed or important spoken instructions to clients, and coworkers
* Assist with in-office paperwork, data entry and/or copying
* Assist with consumer file maintenance
* Assist with compiling data for and/or assist with writing grants for the program Inventory
* Attend staff meetings and/or trainings as required
* Complete assigned tasks accurately and timely, including all required documentation
* Assists each client receiving drug and alcohol treatment in becoming involved with self-help support groups and maintaining social support networks
* Adhere to all Federal, State, Harbor Care, and Program laws, regulations, guidelines, rules, policies, and procedures
* Maintain a safe and professional environment for residents and staff
* Attends all team meetings in order to facilitate an integrated, multidisciplinary team approach
* Complete any other special projects assigned by Program Manager (or designee)
* Other duties as assigned

Harbor Care's Commitment:

* Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following:
* Earn our clients' trust.
* Build long-term relationships.
* Give Clients the best possible experience to make them feel like they're coming to a place they belong.
* Provide the best quality of service.
* Treat every Client with dignity and respect with each encounter.
* You will prioritize communication from any Harbor Care employee seeking help for a client.

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Keywords: Harbor Care, Boston , Recovery Support Worker- 2nd Shift - Cynthia Day Family Center, Other , Nashua, Massachusetts