Supervisor I

Company: Tapestry, Inc.
Location: Boston
Posted on: April 22, 2025

Job Description:

Job Title: SupervisorPrimary Purpose:The successful individual will leverage their proficiency in retail to...Client & Service Expert:

• Expertise in the development of a clientele.
• Model and lead the team by developing repeat business and maximizing sales through proactive efforts.
• Build and maintain new and existing client relationships and have a strong, productive client book.
• Maintain clientele and thank you note standards.
• Demonstrate strong use of selling skills.Leadership Presence:
• Achievement of personal sales goals.
• Educate team on sales plans, personal sales goals, store stats, and drive team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
• Foster a team environment by creating a fun, competitive, inviting atmosphere.Building Brand Equity:
• Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.Operational Excellence:
• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility.
• Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.
• Adhere to Kate Spade loss prevention policies and operational procedures.The accomplished individual will possess...

• Strong written and verbal communication skills.
• Detail oriented.
• Proactive ability to multi-task and prioritize.An outstanding professional will have...Minimum 2-3 years' experience in luxury goods or a comparable retail environment.Physical Requirements...
  • Available to work store schedule, as needed, including evenings and weekends.
  • Standing for extended periods of time.
  • Able to safely lift boxes up to 40 pounds.
  • Comfortable climbing ladders.Our Competencies for All Employees
    • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly.
    • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
    • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers.
    • Dealing with Ambiguity: Can effectively cope with change; can decide and act without having the total picture.
    • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
    • Interpersonal Savvy: Relates well to all kinds of people; builds constructive and effective relationships; uses diplomacy and tact.
    • Learning on the Fly: Learns quickly when facing new problems; open to change; analyzes both successes and failures for clues to improvement.Our Competencies for All People Managers
      • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
      • Developing Direct Reports and Others: Provides challenging tasks and assignments; holds frequent development discussions.
      • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team.Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position. These decisions are made without regard to any legally-recognized protected basis prohibited by applicable law.Nearest Major Market: BostonJob Segment: Outside Sales, Retail Sales, Sales, Retail
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Keywords: Tapestry, Inc., Boston , Supervisor I, Other , Boston, Massachusetts