Order Fulfillment Associate Full Time

Company: BJ's Wholesale Club
Location: North Hartland
Posted on: April 21, 2025

Job Description:

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJs BJs pays weeklyEligible for free BJ's Inner Circle and Supplemental membership(s)* Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending 401(k) plan with company match (must be at least 18 years old)*eligibility requirements vary by position**medical plans vary by locationJob SummaryResponsible for performing general warehouse activities including pulling merchandise from a pick list, physicalbreakdown of merchandise, building and shrink-wrapping packages, moving merchandise from sales floor to stagingarea, using handheld scanner to verify merchandise counts and update merchandise locations, and operatingequipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside,Express Pay and Ship from Club.
Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, proceduresand compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalateany concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team toachieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
o Greet, Anticipate, Appreciate (GAA)
o Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
o All items stocked and promotional plans executed
o Maintain visible accurate signage
o Clean and organized, inside and out
Know your Business: Understand how to access and read production and/or financial performance reporting for yourdepartment
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a picklist. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheldscanner device (RF) to verify merchandise. Builds boxes, shrink wraps packages, moves merchandise fromsales floor to staging area. Communicates problems with inventory and/or equipment and communicates expired or short-dated itemsincluded on pick list.
Communicates with club team when merchandise needs to be replenished.
Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floorreplenishment.
Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a highlevel of urgency to ensure deadlines are met. Follows operational efficiencies, processes and productivitystandards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
Wraps and secures the merchandise to the pallet prior to transport. Clearly labels pallets with requiredinformation.
Securely packages the order in accordance with standard operating procedures.
Processes the shipment through BJs Fulfillment Center and other systems.
Oversees the package carrier pick up.
Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, includingremoving trash and cardboard from the work area. Handles damaged goods and spoiled products inaccordance with standard operating procedures.
Processes returns to the club and makes determination on how to handle (via DDR or Membership desk) Orders supplies for the department
Maintains open communication with Club Support Center liaison and reviews any issues relative to the ship-from-club process
Reports on ship-from-club results on a regular basis
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job. Qualifications
Previous order pulling experience preferred.
Big box/wholesale retail experience preferred.
Previous RF scanner experience preferred.
Job Conditions:
Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequentlyposition oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling,pulling, reaching, and stooping.
Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkwardobjects more than 30 pounds with assistance.
Usually in a comfortable environment surrounded by moving machinery and/or loud equipment that mayrequire shouting in order to be heard. There may be exposure to temperature extremes at time to pullrefrigerated orders.
There may be occasional exposure to Company-approved cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.00.Required

Keywords: BJ's Wholesale Club, Boston , Order Fulfillment Associate Full Time, Other , North Hartland, Massachusetts