System Architect - Salesforce

Company: Klaviyo Inc.
Location: Boston
Posted on: April 1, 2025

Job Description:

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Overview: As a Systems Architect, you will play a crucial role in designing, implementing, scaling and optimizing solutions to meet the business needs of our organization's growing Sales team. You will work closely with stakeholders, business analysts, and developers to understand requirements and translate them into scalable and efficient solutions. Your experience and expertise in Salesforce system configuration, customization, and integration will drive the successful delivery of projects and initiatives.Responsibilities:

• Solution Design: Collaborate with stakeholders to understand business requirements and translate them into scalable solutions. Design and architect solutions that align with best practices and meet business objectives.
• Integration: Implement, evaluate and vet integrations as needed between Salesforce and other tools using iPaaS solutions.
• Technical Leadership: Provide technical leadership and guidance to development teams and stakeholders. Mentor junior team members where applicable and share best practices related to development and implementation.
• Optimization and Performance Tuning: Continuously optimize and improve existing Salesforce/other solutions to enhance performance, scalability, and user experience. Identify and address performance bottlenecks and system limitations.
• Quality Assurance: Conduct thorough testing of Salesforce configurations, customizations, and integrations to ensure high quality and reliability. Develop and execute test plans and scenarios to validate system functionality and data integrity.
• Documentation and Training: Create comprehensive documentation including solution designs, technical specifications, and user guides.
• Stay Updated: Stay abreast of the latest developments in Salesforce platform updates, and industry trends. Evaluate new features and functionalities and recommend their adoption to enhance the organization's capabilities.Qualifications:
  • Understanding of systems architecture best practices, standards, and patterns for the Salesforce Platform.
  • Salesforce certifications such as Applications Architect, Systems Architect, Salesforce Developer I, or Salesforce Developer II
  • Extensive experience (5+ years) in designing, implementing, and customizing Salesforce solutions including Salesforce CPQ, Sales Cloud, and similar technologies.
  • Proficiency in Salesforce technologies including Flow, Apex, Visualforce, Lightning Components, and Salesforce APIs.
  • Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Strong problem-solving skills and ability to analyze complex business requirements and translate them into technical solutions.
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Keywords: Klaviyo Inc., Boston , System Architect - Salesforce, Other , Boston, Massachusetts