Complex Claims Senior Resolution Specialist, Casualty Central Region

Company: The Liberty Mutual Foundation
Location: Boston
Posted on: March 31, 2025

Job Description:

Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.DescriptionAdvance your Career at Liberty Mutual Insurance - A Fortune 100 CompanyThe Global Cyber Product Director & Legal Liaison will manage our global flagship cyber and technology E&O product suite, and act as a bridge between underwriting, risk engineering, and claim organizations, ensuring that Global Cyber underwriting and risk engineering strategies and claim practices broadly take into account legal and regulatory realities and trends. This role will operate within a heavily matrixed environment, sitting within the Global Cyber Office and working in close alignment with the lead cyber counsel.Responsibilities:

• Provide Claims Insights: proactively stay in tune with open claims and legal matters that could be precedent setting or generally have broader implications on underwriting, wordings, etc.
• Provide Product Support: work with the lead cyber counsel to update forms and endorsement language as cyber risk nuances evolve, including filings dialogue with internal and at times State Department of Insurance personnel.
• Manuscript Endorsements: work with the lead cyber counsel to provide oversight, manage structured processes and approaches to day-to-day manuscript language, and when appropriate, perform the actual language drafting.
• Keep up with trends and developments: stay up to speed with newly proposed or modified regulations, tracking the enforcement dynamics and activity of various potential plaintiffs.
• Act as primary cyber business partner to the Legal Department: in connection with the lead cyber counsel, be involved, sometimes directly and sometimes peripherally, on general legal matters that impact cyber business, such as vendor contracts, intellectual property created or used in-house, and reviewing various marketing, messaging, whitepapers, or communications created for broad internal or external audiences.
• Be a thought leader: engage with the cybersecurity and cyber insurance legal communities, absorbing knowledge and expertise but also sharing it outward in the form of periodic authorship, presentations, media, etc.
• Liaise with Global Legal & Compliance: Engage closely with GL&C to ensure that business needs and objectives are being supported and properly resourced.Ideal candidate will have at least 10+ years of insurance industry experience, including at least 5+ years specializing on legal matters pertaining to Cyber and Technology E&O lines of insurance. A law degree or J.D. is strongly desired. Working knowledge of relevant products, services, and operations pertaining to cyber insurance. Deep understanding of how the pieces of the organization fit together to create value and deliver results. Maintain a solid grasp on the ever-changing context within which the business competes. Internationally experienced. Able to operate and influence in a complex matrix environment, acting as the convenor for capabilities owned by others. Can articulate views, engage other ideas, analyze data for insights, weigh alternatives, own the final call, and communicate decisions clearly.Qualifications
  • Highly developed quantitative analysis and problem-solving skills
  • Excellent leadership and communication skills
  • Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment
  • Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required
  • MBA or advanced degree in quantitative field preferred but not requiredAbout UsAs a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices
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Keywords: The Liberty Mutual Foundation, Boston , Complex Claims Senior Resolution Specialist, Casualty Central Region, Other , Boston, Massachusetts