Solutions Architect
Company: Iron Mountain
Location: Boston
Posted on: February 14, 2025
Job Description:
At Iron Mountain we know that work, when done well, makes a
positive impact for our customers, our employees, and our planet.
That's why we need smart, committed people to join us. Whether
you're looking to start your career or make a change, talk to us
and see how you can elevate the power of your work at Iron
Mountain.We provide expert, sustainable solutions in records and
information management, digital transformation services, data
centers, asset lifecycle management, and fine art storage,
handling, and logistics. We proudly partner every day with our
225,000 customers around the world to preserve their invaluable
artifacts, extract more from their inventory, and protect their
data privacy in innovative and socially responsible ways.Are you
curious about being part of our growth story while evolving your
skills in a culture that will welcome your unique contributions? If
so, let's start the conversation.Job DescriptionALM Solutions
ArchitectIron Mountain is seeking a highly skilled and motivated
Solutions Architect to join our Asset Lifecycle Management Business
Unit. As a Solutions Architect, you will be at the forefront of
driving innovation and designing cutting-edge solutions to address
the unique challenges faced by our valued clients. If you are a
creative problem solver with a passion for technology and a track
record of delivering exceptional results, we invite you to be a key
player in shaping the future of our client's success. Join us in
creating a positive impact and driving business growth through
transformative solutions.Responsibilities:
- Client Engagement: Collaborate with sales and account
management teams to understand client requirements and challenges,
and develop comprehensive technical and service solutions that
align with their business objectives. Maintain a presence with
customers, develop/participate in customized demonstrations,
detailed discovery, business process analysis, technical project
management, and development of large RFP responses.
- Solution Design: Create detailed architectural designs that
encompass software, hardware, and integration components,
considering scalability, security, performance, and reliability.
Design against customer needs and requirements while demonstrating
profitability for Iron Mountain.
- Proposal Development: Participate in proposal development,
providing technical expertise, scope definition, and cost
estimation to support the sales team in winning new business
opportunities. Synthesize and communicate solutions into
client-facing proposals, RFx responses, contracts, and SOWs.
- Technology Expertise: Stay up-to-date with the latest industry
trends, technologies, and best practices, and leverage this
knowledge to recommend suitable solutions for client needs.
- Stakeholder Management: Work closely with stakeholders,
including clients, product managers, engineers, and external
partners, to ensure effective communication and alignment
throughout the project lifecycle. May interact with external
vendors to develop and leverage relationships to build creative
solutions and improve delivery capabilities. Responsible for
assisting in technical and pre-sales activities to help achieve
revenue growth objectives for ALM business unit.
- Project Oversight: Oversee the implementation of proposed
solutions, working closely with project managers and technical
teams to ensure successful project delivery on time and within
budget. Maintain consistent, timely, and high-quality management
reporting as outlined by ALM leadership.
- Risk Assessment: Identify potential risks in proposed solutions
and develop mitigation strategies to ensure successful project
outcomes.
- Post-Implementation Support: Provide post-implementation
support to clients, addressing any technical issues or concerns and
ensuring customer satisfaction.Key Skills, Requirements and
Competencies:
- Bachelor's Degree - Business / Technical preferred
- 3-5 years of Technical and Pre-Sales experience
- Travel at least 25% per month, with fluctuations as high as 50%
in a month a few times per year
- Knowledge of IT Asset Management solutions (preferably both in
corporate end user and in data center environments)
- Preferred: Pre-sales experience in service or outsourcing
industry
- Preferred: Strong knowledge of the IT Hardware market
sector
- Technical Expertise: A strong background in designing and
implementing complex B2B solutions, including hardware and software
asset management with system integration.
- Industry Knowledge: Familiarity with B2B services, IT service
management, help desk, ServiceNow, and relevant enterprise systems
and solutions.
- Communication Skills: Excellent communication and presentation
abilities to convey technical concepts to both technical and
non-technical stakeholders.
- Analytical Thinking: Strong problem-solving skills and the
ability to analyze complex business requirements to design
innovative and efficient solutions.
- Collaboration: Proven experience working collaboratively with
cross-functional teams, including sales, product management,
engineering, and external partners, to deliver customer-centric
solutions.
- Project Management: Experience in project management
methodologies and the ability to manage multiple projects
simultaneously.
- Customer Focus: A customer-centric mindset with a passion for
delivering solutions that exceed client expectations.
- Adaptability: Willingness to adapt to changing technologies,
business needs, and market trends.
- Business Acumen: Ability to understand clients' business
objectives and align technical solutions accordingly.
- Innovation: Constantly seeking new ideas and approaches to
improve and enhance solutions and processes.
- Integrity: Upholding high ethical standards and maintaining
client trust and confidentiality.
- Team Player: Collaborating effectively within the organization
to achieve common goals.
- Experience in detailed discovery and business process
analysis
- Analytical and financial fluency#LI-RemoteCategory: SalesIron
Mountain is a global leader in storage and information management
services trusted by more than 225,000 organizations in 60
countries. We safeguard billions of our customers' assets,
including critical business information, highly sensitive data, and
invaluable cultural and historic artifacts. Take a look at our
history .Iron Mountain helps lower cost and risk, comply with
regulations, recover from disaster, and enable digital and
sustainable solutions, whether in information management, digital
transformation, secure storage and destruction, data center
operations, cloud services, or art storage and logistics. Please
see our and for a look at our principles and aspirations in
elevating the power of our work together.If you have a physical or
mental disability that requires special accommodations, please let
us know by sending an email to
accommodationrequest@ironmountain.com. See the Supplement to learn
more about Equal Employment Opportunity.Iron Mountain is committed
to a policy of equal employment opportunity. We recruit and hire
applicants without regard to race, color, religion, sex (including
pregnancy), national origin, disability, age, sexual orientation,
veteran status, genetic information, gender identity, gender
expression, or any other factor prohibited by law.To view the Equal
Employment Opportunity is the Law posters and the supplement, as
well as the Pay Transparency Policy Statement, Requisition:
J0083511
#J-18808-Ljbffr
Keywords: Iron Mountain, Boston , Solutions Architect, Other , Boston, Massachusetts
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