Patient Services Specialist
Company: VirtualVocations
Location: Springfield
Posted on: October 30, 2024
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Job Description:
A company is looking for a Patient Services Specialist I to
assist patients with billing inquiries and account management.
Key Responsibilities
Answer incoming calls from patients regarding healthcare questions
and concerns
Resolve complaints and inquiries to ensure client/patient
satisfaction
Verify and update patient demographics within the system
Required Qualifications
High School Diploma required; Associate's degree or equivalent
preferred
1-2 years of customer service experience in a call center
environment
Prior healthcare experience preferred
Proficient in Microsoft Office
Customer service focus on both internal and external clients
Keywords: VirtualVocations, Boston , Patient Services Specialist, Other , Springfield, Massachusetts
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