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Documentation Specialist

Company: VirtualVocations
Location: Springfield
Posted on: October 30, 2024

Job Description:

A company is looking for a Document Specialist to manage documentation and knowledge bases related to its operations.



Key Responsibilities

Create and maintain violator-facing and implementation-related documents
Manage the knowledge base and internal access to relevant documents and processes
Collaborate with various teams to update documentation and ensure clarity in business rules and best practices


Required Qualifications, Training, and Education

5+ years of experience in documentation or training development roles
Proficiency in documentation tools and experience with a Content Management System
Bachelor's Degree in Communications, Technical Writing, Marketing, Public Relations, Journalism, or equivalent; Master's Degree preferred
Experience with projects involving the public sector preferred
Strong understanding of how applicable laws impact the business

Keywords: VirtualVocations, Boston , Documentation Specialist, Other , Springfield, Massachusetts

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