Vice President - Fine Dining Operations

Company: Compass Group Poland Sp. z o.o.
Location: Boston
Posted on: April 2, 2025

Job Description:

Flik Hospitality GroupSalary: $160,000.00What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.As Vice President - Fine Dining Operations, you will focus on executing business strategic initiatives with overall accountability for FLIK airport lounge accounts across the U.S. This position will play a critical role in developing and executing the operational strategy, ensuring smooth and efficient operations, and driving the overall success of our program. This position will be responsible for building and leading a high-performing operations team, developing and implementing standard operating procedures to exceed guest expectations, and maintain the highest standards of customer service and quality. You will also maintain strong client relationships and work to fulfill our mission.Job SummaryStrategic Operations Responsibilities:

• Develop and implement the operational strategies and business plan, including the development of brand strategy, menu development, staff hiring and training, and marketing initiatives.
• Collaborate with leadership and client to set goals, objectives, and key performance indicators to measure and ensure alignment with overall business objectives.
• Establish and develop scalable standards, systems, and processes that can be replicated across future locations.
• Lead the planning and execution of all activities involved in opening airport lounge locations.Brand Management Responsibilities:
• Lead and drive the business plan and brand strategy through operational excellence, product, people, quality, and innovation standards while collaborating with executive leadership and senior management.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Manage the operational budget, ensuring financial targets are met. Monitor key financial metrics, such as revenue, costs, and profitability, and take proactive measures to drive financial performance.
• Build and lead a high-performance team, including hiring, training, and performance management. Provide strong leadership and guidance, fostering a culture of excellence, collaboration, and accountability.
• Develop and implement standard operating procedures (SOPs) to ensure consistent and efficient operations.
• Oversee the day-to-day strategic operations, continuously evaluating operational processes to maximize efficiency, minimize costs, and improve overall performance.
• Initiate action plans related to food and beverage service, standards, supply management, and DOH compliance.
• Champion a guest-centric approach, consistently upgrading food quality, concept, beverage service, product, efficiency, and presentation, ensuring exceptional and memorable dining experiences for guests.Preferred Qualifications:
• An inspiring, influential, hands-on leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level.
• Excellent understanding of fine-dining restaurant operations, including inventory management, procurement, food safety, and quality control.
• Exceptional organizational and problem-solving skills, with the ability to manage multiple priorities and drive results in a fast-paced environment.
• Solid financial and budgeting skills, with a strong focus on achieving financial targets and driving profitability.
• Experience with new account openings, hiring, training, and maintaining ongoing operational excellence.
• Strong business acumen, with the ability to develop and execute strategic plans.
• Ability and willingness to travel 50%.Preferred Education and Experience Requirements:
• Bachelor's degree in a related field or an equivalent of education and experience.
• Proven experience (10+ years) in a senior operations role within the restaurant industry, with a successful track record of opening, launching, and managing fine-dining restaurant concepts.
• Rigorous implementation of training modules for onboarding with continuous training & coaching practices.
• Advanced computer skills including but not limited to Word, Excel, and Outlook.
• Strong knowledge of the restaurant and aviation industry, including market trends and customer preferences.Apply to Flik today!Flik is a member of Compass Group USACompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.Flik maintains a drug-free workplace.Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.Req ID:1390498Flik Hospitality GroupSteven Goldberg[[req_classification]]
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Keywords: Compass Group Poland Sp. z o.o., Boston , Vice President - Fine Dining Operations, Hospitality & Tourism , Boston, Massachusetts