Medical Assistant/Front Office Assistant

Company: Bosley Inc
Location: Boston
Posted on: April 11, 2025

Job Description:

Now Hiring - Medical Assistant/Front Office Assistant for Premier Hair Restoration Practice in Boston, MA.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Hourly range: $20 to $21per hour

Do you want to work in an exciting, growing industry? The aesthetic medicine industry continues to expand, as more and more people are seeking ways to improve their appearance and confidence
Bosley, the world's largest internationally known aesthetic medicine practice is offering an outstanding opportunity for the right candidate. With 70 offices across the nation and nearly 50 years of experience, we can offer you an exceptional work environment.

Bosley is the leading hair restoration expert and has been changing our patients' lives for nearly 5 decades using the latest, most advanced technology for both surgical and non-surgical hair restoration. Bosley's corporate culture is filled with passionate team members that enjoy helping people and love what we do. If you want a rewarding career in the fast-growing aesthetics industry, then Bosley is the right place for you!

Bosley is seeking a top-notch Medical Assistant/Front Office Assistant to support our Boston, MA surgical office.

As a Medical Assistant/Front Office Assistant, you will play a key role in enhancing the patient experience from start to finish. This dynamic position requires strong attention to detail and the ability to manage multiple tasks simultaneously. In the morning, you'll begin by working in the front office, helping open the clinic, greeting patients-including those scheduled for procedures-reviewing paperwork, and processing payments. After lunch, you'll transition to the clinic, where you'll provide hands-on care, work alongside the team and physician, offer post-procedure instructions, and assist patients throughout their procedure experience.

At our practice, we value unparalleled personalized patient experience, and technical expertise to give our patients the best possible results. If these values resonate with you and you are a patient-focused individual, you are the addition we are looking for.

Summary:

Greet patients and visitors in person and on the telephone.
Schedule patients for procedures, consultations, and post-operative visits.
Process payments for procedures & products.
Ensure accurate patient data is input into the computer systems.
Accompany patient to exam/procedure room
Prepare patients for examination and treatment
Check the schedule and organize the patient flow
Prepare exam and treatment rooms with necessary instruments and supplies
Ensure that all treatment rooms are cleaned and stocked at the end of the workday
Assist providers in preparing the patient and the facilities for procedures
Prepare and maintain supplies and equipment for treatments, including equipment sterilization
Assist with scheduling of patient's tests and treatments
Working under a microscope to dissect tissue

Candidates must have:

Communication Skills: Strong interpersonal and communication skills. Ability to effectively communicate with patients, peers, and management. Ability to communicate with proper etiquette.
Mathematical Skills: Basic math functions. Ability to use a calculator and calculate percentages.
Education/ Experience: Certified medical assistant. Willing to train the right candidate. Get paid while learning to become a hair transplant technician from the best team in the business.
Reasoning Ability: Ability to multi-task, while being attentive to patients and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
Organizational Skills: Ability to follow up on leads, schedule consultations, obtain patient consent for treatment and manage time management skills.
Other Skills: Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service. Need to be reliable and outgoing, detail-oriented problem solver with exceptional customer service skills. Will exhibit high attention to detail, dexterity, and hand/eye coordination. Must be punctual and can prioritize and multitask.

Compensation:

We offer very competitive compensation, benefits, and an inclusive culture.

Medical, Dental, Vision, Life Insurance, LTD, 401k match, and a $250/mo., PTO, transit pass where applicable.
Salary range : 20.00 to 21.00/hour

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Keywords: Bosley Inc, Boston , Medical Assistant/Front Office Assistant, Healthcare , Boston, Massachusetts