IT Transformation Director - Department of Public Health

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: April 7, 2025

Job Description:

An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - IT Transformation Director - Department of Public Health (250002O6)About the Organization:The Executive Office of Health and Human Services (EOHHS) is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of the nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.The Commonwealth of Massachusetts is seeking an exceptional individual to join the Executive Office of Health and Human Services (EOHHS) Information Technology Executive Team. The IT Transformation Director for the Department of Public Health (DPH) will report directly to the Senior Deputy Secretariat Chief Information Officer and develop and execute DPH's IT transformation strategy. This is an exciting opportunity to join a highly skilled and visible team within the Executive Office of Health and Human Services.The IT Transformation Director is responsible for developing and executing the Agency's IT transformation strategy, ensuring alignment with business objectives and long-term technology roadmaps. This role will lead strategic IT initiatives, collaborating with Enterprise Services to define and select the appropriate technology stack for modernization efforts and new solutions. Key responsibilities include driving the approval of new IT initiatives by developing business cases, preparing prerequisite documentation, and influencing stakeholders to secure funding and executive buy-in. The Transformation Director also leads the evaluation and development of RFQs/RFRs to support procurement processes.In the execution phase, the role oversees the implementation of key initiatives, whether through in-house teams or external vendors, ensuring successful delivery of projects such as application modernization and new technology solutions. Additionally, the Transformation Director develops and manages transition plans to operationalize new systems, considering people, processes, technology, and financial impacts. Strong stakeholder management is critical in this position, requiring collaboration with agency leadership, vendors, and cross-functional teams. The role also serves as a key liaison with Procurement, Legal, HR, Budget, Portfolio Management, CTO, CDO, Security, Enterprise Applications, and EOTSS to ensure compliance and seamless execution of IT strategies.The primary work location for this role is 250 Washington Street, Boston, Massachusetts 02108. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Occasional travel, weekend, and on-call support may be required.Responsibilities:

• Develop and implement an Agency IT strategy aligned with business objectives, ensuring technology investments support organizational goals.
• Create and maintain technology roadmaps to guide modernization efforts and future IT initiatives.
• Collaborate with Enterprise Services and Chief Strategy and Operations Office to evaluate and select the appropriate technology stack for digital transformation.
• Develop business cases for new IT initiatives, including cost-benefit analysis and risk assessment.
• Prepare and document prerequisite information to support project approvals.
• Present and influence key decision-makers to secure funding and executive buy-in for new initiatives.
• Work in coordination with the Portfolio Office to align proposed initiatives with overall IT governance and strategic priorities.
• Lead the implementation of key IT transformation initiatives, such as application modernization and deployment of new technology solutions.
• Manage cross-functional teams and vendors to ensure timely and successful project execution.
• Oversee project milestones, risk mitigation, and change management to achieve desired outcomes.
• Develop comprehensive transition plans to ensure a smooth hand off of new solutions to operations.
• Address key aspects of transition, including workforce planning, process optimization, technology integration, and financial considerations.
• Coordinate with operational teams to ensure readiness and sustainability of new implementations.
• Build and maintain strong relationships with agency leadership, vendors, and key stakeholders.
• Serve as a liaison for various teams including Procurement, Legal, HR, Budget, Portfolio, CTO, CDO, Security, Enterprise Applications, and the Executive Office of Technology Services and Security (EOTSS).
• Facilitate communication and collaboration between technical and business teams to align IT initiatives with organizational needs.QualificationsMINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least three (3) years must have been in a managerial capacity.Preferred Qualifications:
• Five (5) to ten (10) years of proven experience in IT management and contract negotiation.
• Strong understanding of project management methodologies and best practices, with experience leading complex IT projects from initiation to completion.
• Five (5) to ten (10) years of experience with the software development lifecycle (SDLC), cloud-based solutions, and SaaS technology offerings, including implementation, integration, and ongoing management of relevant platforms and services.
• Strong understanding of IT budget management methodologies and best practices, with experience in financial planning, cost optimization, and aligning IT expenditures with business objectives.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to technical and non-technical audiences.
• Proven ability to influence and collaborate with cross-functional teams, ensuring alignment between IT initiatives and business goals.
• Strong analytical and problem-solving skills with a focus on strategic planning, operations and business delivery.Salary: 125,334.54 - 194,958.40 YearlyAn Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
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Keywords: Commonwealth of Massachusetts, Boston , IT Transformation Director - Department of Public Health, Healthcare , Boston, Massachusetts