SMB Partner Enablement Manager

Company: Klaviyo Inc.
Location: Boston
Posted on: March 20, 2025

Job Description:

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo customers all over the world are able to focus on what they do best because they have access to a diverse ecosystem of world class partners of Marketing Agencies, SIs, and technology companies. We want to make sure that these Klaviyo Partners have the knowledge and tools that they need to ensure the Klaviyo customers they work with have a great experience using Klaviyo.We are seeking a Partner Enablement Manager to help build strategies that make up our partner education programs and learning content for our SMB partners. The Partner Enablement Manager will report to the Manager of Partner Enablement and sit on Klaviyo's Partnerships team. They will be responsible for producing and presenting content to our partner ecosystem of agencies, integration partners, and platform partners. This is a collaborative role that allows visibility into many other Klaviyo departments, seeking to identify education opportunities and create solutions that support and grow our diverse and global partner base.Responsibilities

• Ideate, create, and lead virtual and in-person events for our Partner ecosystem. Topics include, but are not limited to: Agency business growth, implementation of new marketing strategies, education on selling and managing new Klaviyo products.
• Ideate, create, and lead cohort learning series of targeted partners to drive specific business outcomes.
• Coordinate on GTM actions and major product launches to bring the narrative to our partners first.
• Create content that fuels our partner learning journeys across our variety of partner profiles. This includes but is not limited to one pagers, competitive battlecards, client strategy playbooks, pitch decks, live trainings, and webinar content.
• Develop relationships with partners directly to understand their enablement and training needs to grow their businesses through Klaviyo.
• Help manage our partner enablement roadmap to ensure we're delivering against our goals and prioritizing our work against the needs of our partners.
• Collaborate with Sales, Product Marketing, CS, and Enablement teams to discover and 'partnerize' content for partners.
• Collaborate with cross-functional teams to meet project requirements, scope, and deliverables.
• Work with Senior Partner Enablement Manager on executive level reporting, including learnings and improvements.Qualifications
  • 2+ years in enablement or education role at fast growing SaaS company.
  • Experience presenting to large audiences; strong stage/screen presence.
  • Has a knack for teaching and loves educating customers or partners.
  • Ability to work and drive projects forward independently.
  • Experience with product launches and GTM activities a plus.
  • Experience and proficiency working with Learning Management Systems, content creation technology, video, education technology, social media and other collaborative technology. Not required, but is a plus.
  • Strong communicator both verbal and written.
  • A collaborative nature, working cross-functionally with internal teams and vendor partners to drive projects to successful completion.
  • Obsessed with getting feedback from customers and partners.
  • Ability to communicate the why behind your work to different stakeholders.Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.Base Pay Range For US Locations:$76,000 - $114,000 USDGet to Know KlaviyoWe're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Noticehere .
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Keywords: Klaviyo Inc., Boston , SMB Partner Enablement Manager, Executive , Boston, Massachusetts