Branch Manager

Company: Ferguson Enterprises, Inc.
Location: Boston
Posted on: February 14, 2025

Job Description:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager in our Boston, MA location. This location sells HVAC and Plumbing products.This position leads local operations of this location which includes a counter, warehouse and driver. The successful candidate will establish relationships with local customers to grow sales of HVAC and Plumbing sales.Position Details

• Reports to Jon Hanson (General Manager)
• Direct oversight of 4 associatesResponsibilities
  • Be the "mayor of the market" focused on growing sales and customer relationships, developing associates, delivering excellent service, and taking pride in running a clean, safe facility.
  • Market Ownership - be the Best Local Supply House!
  • Deliver and collaborate to reach sales goals in line with budget expectations
  • Relentless passion to deliver the best counter experience
  • Provide leadership for the organization's customer-facing associates and branch functions
  • Develop a team with focus on customer service, policy and strategy implementation
  • Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
  • Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
  • Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
  • Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
  • Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations and proceduresQualifications
    • 3+ years leadership/management experience is preferred
    • Prior industry experience is strongly preferred
    • Ability to lead and empower individuals and teams
    • Ability to organize, prioritize, multi-task and effectively lead through stressful situations
    • Proven track record to use data and metrics to implement effective solutions
    • Demonstrated success in problem solving and delivering results
    • Strong written and verbal communication skills
    • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!Pay Range:$5,156.10 - $11,344.30Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.This role is Bonus or Incentive Plan eligible.Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.Equal Employment Opportunity and Reasonable Accommodation Information
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Keywords: Ferguson Enterprises, Inc., Boston , Branch Manager, Executive , Boston, Massachusetts