Manager, External Communications
Company: Eversource
Location: Boston
Posted on: February 11, 2025
Job Description:
Manager, External CommunicationsApply locationsDorchester,
MAWestwood, MATime Type: Full timePosted on: Posted 3 Days AgoJob
Requisition ID: R-026559Role and Scope of Position:This position
works with Corporate Relations Directors in managing the Company's
position relating to media relations. In conjunction with all other
Corporate Relations' areas, develops and maintains favorable
relationships with Eversource's key constituents by developing
strategies and guiding and directing programs to promote and
position Eversource in national, regional, local and trade media as
an industry leader. Establishes and maintains a constructive and
positive relationship with the print and broadcast media.
Responsible for advising and assisting management in all aspects of
media relations, and ensuring message alignment with other areas of
Corporate Relations who work with external stakeholders.Essential
Functions:
- Works with management and outside advisors/agencies to develop
and implement a proactive media relations program to strengthen the
Company's image in the media as a customer-focused and financially
strong leader in the electric and gas utility industry.
- Coordinates the preparation and release of all newsworthy
information in accordance with established policies and regulatory
guidelines.
- Maintains relationships with key trade, business and consumer
media reporters and editors.
- Coordinates the establishment and maintenance of positive and
constructive relations with the print and broadcast media.
- Oversees arrangement of interviews involving Eversource
executives and managers and with media representatives and prepares
Company representatives for such interviews.
- Provides assistance, from a media relations viewpoint, in
preparing, reviewing, revising and approving all public statements
and speeches, media scripts and articles prepared by Company
employees.
- Assists with the preparation of short- and long-range
communications strategies that address actual and potential
issues.
- Ensures the proper subject matter experts speak on behalf of
the Company before the print and broadcast media.
- Assists with directing the development and management of all
emergency media communications.
- Works collaboratively with Community Relations on their
individual interactions with cities and towns to assist in message
delivery and alignment to ensure consistency across communication
platforms and venues.
- Provides communications support to Eversource's Corporate
Citizenship & Equity in working with community partners and
organizations and furthering the public's awareness of Eversource's
efforts to serve environmental justice communities. This role also
helps to inform the public of Eversource grant support for key
organizations, projects, and initiatives.
- This role works closely with Regulatory Affairs partners in all
three states to ensure alignment with messaging to regulatory
stakeholders to ensure consistency.
- Providing communications support to Government Relations,
Regulatory Affairs, Community Relations.
- Additional support may be needed to provide assistance to Rates
and Regulatory Requirements, Investor Relations, and other
organizations around the company on an as-needed basis.Technical
Knowledge/Skill/Education/Licenses/Certifications:Technical
Knowledge/Skill:
- Demonstrated knowledge of media relations.
- Demonstrated knowledge of public advocacy tactics including
earned media, paid advertising and social platforms.
- Demonstrated ability to work under pressure.
- Demonstrated knowledge of energy industry and/or project
development activities is preferred.
- Excellent verbal and written communications skills.
- On-camera interview experience.
- Must be a masterful communicator capable of crafting effective
stories for publication in the media and within the company.
- Knowledge of public and regulatory policies and
processes.Education:
- Bachelor's degree in Journalism, Communications, Public
Relations or related discipline or equivalent experience.
- MBA or advanced degree preferred.Experience:
- Ten (10) or more years of professional communications
experience with at least four (4) years overseeing media relations
and projects and three (3) years within the print or electronic
news media.Licenses & Certifications:
- NoneWorking Conditions:
- Must be available to work emergency restoration assignment as
required.
- Must be available to travel between MA/CT/NH as necessary.
- Must be available to respond to media inquiries and support
project development activities as required.Mental Aspects:
- Demonstrated ability to lead strategic communications
development and implementation.
- Demonstrated experience with paid advertising, web and digital
strategy and communications channels.
- Direct experience working with ad agencies, interactive firms
and PR companies.
- Demonstrated understanding of the strategic role of
communications in advancing project development
objectives.Leadership Behaviors/Competencies:
- Cascade and translate strategies into action plans
- Communicate goals and priorities (company, department, team);
ensure line of sight
- Drive accountability/monitor progress
- Communicate, communicate, communicate
- Role model honesty and integrity in all communication and
actions
- Balance "getting results" with concern for individual
needs
- Have honest dialogue with employees; get to know them
- Track commitments and follow-up
- Create individual development plans with direct reports
- Set realistic performance objectives
- Give ongoing, honest feedback; coach for success
- Differentiate performance and provide rewards and
recognition
- Surface and address competing goals
- Encourage cooperation/remove obstacles between functions
- Conduct teambuilding/development processes
- Encourage collaboration
- Guide team in translating organizational goals into day-to-day
work
- Involve employees/seek input in decision making, on continuous
improvement ideas and change
- Exhibit a "can-do" attitude to successfully develop and
implement changes in strategy, priorities and work processes
- Respond positively to new demands or circumstances
- Act optimistically to influence others to embrace change
- Ensure that we have processes in place to deliver on our
customer promise and provide superior customer service
- Be a role model for the business on delivering superior
customer serviceEversource Energy offers a competitive total
rewards program. The annual salary range for this position is
$133,400 to $148,200/year, plus incentive. Salary is commensurate
with your experience. Please check our career site for an overview
of our benefits.#corpajdWorker Type:RegularNumber of Openings:1EEO
Statement:Eversource Energy is an Equal Opportunity and Affirmative
Action Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color,
sex, sexual orientation, gender identity, national origin,
religion, disability status, or protected veteran status.VEVRRA
Federal ContractorEmergency Response:Responding to emergency
situations to meet customers' needs is part of every employee's
role. If employed, you will be given an Emergency Restoration
assignment. This means you may be called to assist during an
emergency outside of your normal responsibilities, work hours and
location.About UsWho we are:Eversource Energy (NYSE:ES), a Fortune
500 and Standard & Poor's 500 energy company based in Connecticut,
Massachusetts and New Hampshire, operates New England's largest
energy delivery system. Eversource is committed to safety,
reliability, environmental leadership and stewardship, and
expanding energy options for its 4.3 million electric and natural
gas customers. We are a company dedicated to our customers,
communities and employees. We know that our success depends on the
best efforts of our engaged team- diverse, talented and dedicated
individuals who take pride in their work, know and exhibit the
value of teamwork and collaboration, and support each other in
working safely every day.
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Keywords: Eversource, Boston , Manager, External Communications, Executive , Boston, Massachusetts
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