SAP SuccessFactors HCM/HRIS Manager

Company: Cornerstone OnDemand Ltd.
Location: Boston
Posted on: November 12, 2024

Job Description:

To support the teams working on our exciting projects, we are looking forSAP SuccessFactors HCM/HRIS ManagerIn the United States - Boston - Atlanta - Chicago - Houston - New YorkHR Operations is the heartbeat of the North America HR team. We manage the full lifecycle of employee services and experiences from Hire to Retire, providing employees the resources and support they need during pivotal moments in their careers. This role will be a key part of the Americas HR team, dedicated to developing and implementing world-class HR services, processes, and systems. You will work with a high-energy, hard-working, and enthusiastic team of professionals who are passionate about customer experience, operational excellence, innovation, and employee culture. You will be on the forefront of HR processes and technology development, collaborating with smart, geographically, and culturally diverse colleagues. This is a high-visibility role with significant executive exposure across Simon-Kucher.What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work - whether it's from home or in the office.
• Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.How you will create an impact:
  • Lead our Americas Region HRIS data migration for our future HRIS implementation.
  • Oversee data validation activities such as system audits, in collaboration with HR stakeholders, to ensure accurate, clean, and complete data. Manage cross-functional data audits with teams around the organization (i.e., Benefits & Payroll, Finance, IT). Plan and design complex cross-functional business processes. Manage segregation of duties, permissions, access, and similar system operations and settings for end-users for local regional HR systems and collaborate closely with the Global HRIS Transformation team on all global system needs. Collaborate with Simon-Kucher IT and Global HRIS Transformation team to ensure systems and data security.
  • Oversee the accuracy and maintenance of the HR information systems (HRIS) data for the Americas Region, including working with Global on updating system settings, implementing new features and/or modules, building workflows, and troubleshooting system issues. Systems include global and regional databases, onboarding platforms, ATS, and an HR ticketing system. Train new end-users in system capabilities as needed.
  • Serve as the HRIS/HR data subject matter expert for the Americas HR Team; Manage issues, escalation, and resolution; Investigate and resolve operational issues by applying expert knowledge of the Simon-Kucher HR local and Global HR operational business processes to support the employee lifecycle, HRIS, security, and procedures; provide HRIS training and support for HR and cross-functional teams as needed.
  • Manage the creation or maintenance of local regional business process SOPs, user procedures, HR/business operations procedural roles and responsibilities, and associated documentation.
  • Work in close collaboration with the Talent Acquisition, HR Business Partnership, HR Operations, Benefits & Payroll, and the Global HRIS Transformation team to ensure end-to-end accuracy of data exchange of flow through the HR network.
  • Develop and maintain HR reports and dashboards using available analytical tools to provide actionable insights in support of data-driven decision making. Perform complex analysis on behalf of talent function, including data consolidation from multiple sources/formats and ensure the included data, format, and presentation are appropriate for the intended audience.
  • Manage the maintenance, and upgrades to local regional HR applications, systems, and modules as needed, collaborating closely with the Global HRIS Transformation team on all global system needs. Liaise with local regional vendors to investigate and resolve system issues as needed.
  • Maintain compliance reporting with all U.S. and Canada federal and local employment laws, regulations, and requirements.
  • Analyze and resolve complex customer/business challenges and guide them to implement innovative solutions.
  • Build strong relationships with senior internal and external stakeholders and partners.Your profile:
    • Bachelor's degree in relevant field required.
    • 5+ years relevant work experience in HRIS/data management experience.
    • Results-oriented and data-driven. Ability to create and manage key performance indicators. Strong analytical skills.
    • Expert skills in Excel and Power Point. Able to create complex formulas in spreadsheets.
    • Extensive experience with SAP HCM products (SAP ECC HCM), including SuccessFactors.
    • Strong project management skills.
    • Customer-service oriented. Understand customer's needs, effectively manage expectations, use sound judgment with sensitive topics, and escalate concerns when necessary.
    • Lead and sponsor multiple complex projects and initiatives across operation functions, systems, and regions.
    • Master at managing and adapting to rapid change. Excellent communication and presentation skills. Comfortable creating and delivering presentations on a variety of topics.
    • Strong business acumen. You are an experienced professional with multiple areas of specialization.
    • Ability to thrive in fast-paced, high stakes and change-driven environment.
    • High attention to detail. Examples such as reviewing work content and managing system testing and quality checks.
    • Highly organized and able to efficiently manage multiple priorities. Meets deadlines.
    • Fluent in industry best practices and know how to leverage these to achieve world-class results.
    • This position may require travel, including international travel (up to 10%).
    • This is a full-time, exempt position.The pay range for this position in New York and Boston is $130,000 - $140,000 yr. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.About Simon-KucherSimon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist.Simon-Kucher is an Equal Employment Opportunity ("EEO") employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.We believe in building a culture that embraces diversity, equity and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone - our people, our clients and, of course, our business.Simon-Kucher North America Talent Acquisition TeamRecruitingNorthAmerica@simon-kucher.comsimon-kucher.com/careers
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Keywords: Cornerstone OnDemand Ltd., Boston , SAP SuccessFactors HCM/HRIS Manager, Executive , Boston, Massachusetts