Desktop Engineer, MCM/Intune

Company: Softworld Inc
Location: Wellesley
Posted on: April 2, 2025

Job Description:

Job Title: Intune Desktop Engineer/Architect

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Job Location: Needham, MA 02494

Onsite Requirements:

Intune
Microsoft Configuration Manager
Modern Management Implementation

Job Description:

Core Requirements:

Must have experience with "Modern Management" of desktops using Microsoft Intune.
Must have experience with Microsoft Configuration Manager (MCM).
Ability to prepare/manage Operating Systems (OS) images for corporate use with technologies such as Microsoft Windows Autopilot, and Task Sequence in Microsoft Configuration Manager (MCM).
Must have experience in automation using PowerShell and other scripting languages as a Desktop Engineer.
Strong understanding of Azure Runbooks and Microsoft Graph API for automation.
Ability to troubleshoot Desktop Issues using various industry standard tools.

Responsibilities:

Use and optimize Intune features to help bring "Modern Management".
Leverage "Modern Management" to update new software and drivers from Intune.
Maintain Microsoft Windows imaging technology using Autopilot and Task Sequence for Physical systems and Golden Image for Virtual systems.
Perform Software Packaging tasks in preparation for deployment via Microsoft Configuration Manager and Intune.
Analyze business cases for upgrading existing infrastructure technologies or implementing a new infrastructure solution.
Work with various teams to define and enforce the Desktop Architectural Standards and identifying areas for improvement.
Track technology and market trends to acquire knowledge on new and existing technologies that could best serve Desktop architecture needs.
Train other IT professionals (tier 1 and tier 2 support) on the developed solutions and expected impact.
Mentor new employees on the team's policy and procedures.

Skills / Experience:

5-10 Years of experience in Desktop Engineering or similar discipline.
Understand infrastructure security best-practices such as zero-trust, least-access, MFA, etc.
Experience in implementing and managing enterprise configuration management tools such as Microsoft Configuration Manager, Intune, and Ivanti.
Have high familiarity with building and customizing Windows and Thin (iGel/Wise) images.
An understanding of creating and managing reports using technologies such as PowerBI, Graph API, and Structured Query Language (SQL).
Exposure to Cloud-based technologies such as Azure, AVD, and AWS.
High level of technical expertise with Microsoft products such as Office 365 and Teams.
Strong understanding of Azure Runbooks and Microsoft Graph API for automation to convert repeatable processes and solutions to automatic operations.
Good understanding of Active Directory and Group Policy Management.
Demonstrated skill in solving problems with coding languages such as PowerShell, VBScript, or Python.
Understand ITIL best practices and processes and Project Management Methodology (PMM) fundamentals.
Understand best practices in change and release Management.
Knowledge of post-implementation environments and ability to follow through on "Day 2" to ensure infrastructure stability.

** This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

Keywords: Softworld Inc, Boston , Desktop Engineer, MCM/Intune, Engineering , Wellesley, Massachusetts