ServiceNow Developer/Admin

Company: The Computer Merchant, LTD.
Location: Boston
Posted on: April 12, 2025

Job Description:

JOB TITLE: ServiceNow Developer/Admin

Please make sure you read the following details carefully before making any applications.
JOB LOCATION: Boston MA
WAGE RANGE*: $85-$90
JOB NUMBER: IT25387ENT

REQUIRED EXPERIENCE:ServiceNow Development and Admin experience
Web technologies - HTML or XML
API integrations with other systems
Configuration of ServiceNow's ITSM service catalog


JOB DESCRIPTION
---
Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.
Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.
Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.
Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.
Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.
Implement ServiceNow best practices and ensure system performance, scalability, and security.
Ensure the quality and reliability of the delivered solutions.
Troubleshoot and resolve issues within ServiceNow applications and integrations.
Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.
Assist in ServiceNow platform upgrades and migrations
Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.


Equal Opportunity Employer, including Veterans and Individuals with Disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, LTD., Boston , ServiceNow Developer/Admin, Administration, Clerical , Boston, Massachusetts